Orders may be cancelled prior to dispatch. As orders are processed and shipped continuously throughout the day, cancellation requests should be submitted within 1 hour of placing the order.

If an order has already been handed over to the courier company, a handling and shipping fee will apply and will be deducted from the refund amount.

Refunds for incorrectly ordered parts are subject to a handling and shipping fee, which will be deducted from the refund amount.

Please ensure that all parts are correctly selected before purchase. No refunds will be issued for parts that have been fitted, installed, or used.

No warranty or refunds are provided on electrical parts.

In addition, no warranty claims will be accepted for parts fitted through DIY (Do-It-Yourself) installations.

All non-electrical items carry a warranty in accordance with the manufacturer’s warranty terms and conditions.

To qualify for a warranty claim:

• The part must be fitted by an RMI-approved workshop or fitment centre.
• Proof of fitment must be provided
• Documentation must clearly reflect:
  Date of fitment
  Workshop details
  SKU or part reference number

Failure to provide the required documentation may result in the warranty claim being declined.

Special-order items are non-refundable and non-returnable.